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Meghdoot Textiles Private Limited offer delivery of our products across the globe. Courier companies do not deliver to P.O. Box address, so you must provide full street address with postal code / zip code and telephone / mobile number.
Please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the door bell. Meghdoot textiles Private Limited do not ship the products on Sundays and public holidays in India as our logistic partner does not pick-ups on those days. Please note that our almost every products are ready to ship which will be shipped within one business day subject to except national holidays,state holidays,Weekly Off(Sunday) and un-avoidable circumstances (natural calamities). The term "Shipped" means that we have handed over the product to our logistics, and prior delivery to the end customer may take time depending upon the location which is variable ( for example 7 - 10days). Once an order is dispatched, if order / product gets returned to Meghdoot Textiles Private Limited because of incomplete address / wrong address, then we are not responsible in such cases and we will not provide any refunds.
Shipping cost is based on the product weight and delivery location. The weight of any product can be found on its detail page. We offer free shipping facility within India.
Shipping and Tracking Details
Meghdoot Textiles Private Limited will send an email confirming the shipment of the order being placed, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number and Courier Company’s website detail. Tracking numbers for orders shipped might take around 24 business hours to become active on the courier websites.
VAT & Custom Duties
What if any Delays
Times to ship the product mentioned on our website against each item are indicative and approximate values only and sometimes due to situations beyond our control,
delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
If, for any reason, there is going to be a delay in shipping because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail
Dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts.
In some cases we may offer to refund you for unfulfilled part of the order.
Meghdoot Textiles Private Limited will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.
Request For Change Of Postal Address
Postal Address as provided by the Customer may be changed within 3 hours of placing of Order, and not later, by making the said request via email to firstname.lastname@example.org
However benefits such as some store credit to be used for future orders, free gift etc can be allowed on case to case basis.
Fair & Transparent Shipping Rates
Please also note that the shipping rates are weight based. The weight of any product can be found on its detail page. To match the policies of the shipping companies we use, all weights will be rounded up to the next 500 grams. International shipping and handling rates is based on the size of your order: the larger you order, the lower the rate. Free shipping to any address in India*.
Shipping Gifts to India
Meghdoot Textiles Private Limited takes great pride in being able to offer FREE SHIPPING to any address in India to our customers with family and friends back home. To ensure the quickest confirmed delivery on all orders to India, please be sure to include the COMPLETE postal address with the correct PIN CODE. We cannot be responsible for postal delays resulting from incomplete address listings. We are committed to our customers best online shopping experience. We ship few extra miles to make our customer's smile. Products are completely insured and shipped through reputed courier companies.
Time of Dispatch
Same day dispatch if the order placed before 4 PM IST. After 4 PM IST orders would be processed & shipped within 24 Hours. Incase of customisation or alteration may require a couple of days to despatch the orders. Dispatches may delay incase of any local (Indian) public holidays or unavoidable circumstances.
For International Orders (Outside India)
All International orders (outside India) would be processed within 2 days and shipping through reputed International Courier company viz. DHL. Delivered within 6 to 9 working days to foreign destinations. We will send Customer, the Shipper's reference number ( air way bill / docket number ) along with the courier company details through e mail. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery. Kindly note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer's payment made to us.
Remote Area Surcharge (RAS) For International Orders
According to the policies of the International carrier, an additional surcharge may be levied if the shipping address is defined by the carrier as a remote area. This Remote Area Surcharge (RAS) would not be charged at the time of placing the order. Instead, it would be informed to Customer before shipping the goods. Customer have to pay the surcharge through the website in such case. If the surcharge is not paid within 2 days after our information, we would cancel Customer’s order.
Custom Clearance for International Orders
Any additional taxes, import duties or customs charges levied in this process will be borne by Customer. Customer will be liable to pay the carrier for those charges in such cases.
Hope Customer would be aware of the laws and regulations governing the import of goods in the country where Customer want the items shipped.
For any queries, write to us at email@example.com or call on +91-9339998004.